Warranty Claims
1 Year or 1000 Hours - Beach Cleaners and Rotoveyers
Rockland products are guaranteed against failure due to defective design, materials, or workmanship for a period of one year or 1,000 hours.
2 Years or 4000 Hours - All other products
Rockland products are guaranteed against failure due to defective design, materials, or workmanship for a period of two years or 4,000 hours.
Lifetime - RF-3 Rake, HD-V Rock Buckets, HD-S Rock Buckets, SDQ Quarry Buckets
Rockland products are guaranteed for life against any failure caused by defective workmanship, material, or design as long as it is owned by the original purchaser. This warranty does not apply to any failure deemed by Rockland to be caused by wear, improper maintenance, or welding.
Skid Steers
Rockland Grapple Rakes are warranted to be free from defects in materials and workmanship for a period of 12 months from the initial sale, lease, or rental date.
When a problem occurs:
Rockland has common sense, no-hassle warranties. We stand behind what we build. We don’t require long forms, lots of reading, or a lawyer to get you up and running. All we need is the product’s serial number, a description of the issue, and a few photos showing the issue. We’ll do the rest. We’ve been in the equipment business for more than 65 years — we know that “stuff” happens.
If you have a warranty claim to submit, click here to jump down to the bottom of the page. If you’d like to call, please do! Dial 1-800-458-3773 and ask for the service department. You’ll even be greeted by a real human that works at the company!
If you’re wondering what we cover, here is our entire warranty statement:
Rockland warranties cover any failure due to defective materials, design, or workmanship.
The length of our warranty can be different based on the product type. Your product’s warranty is noted in its installation manual and on its webpage.
If you don’t want to fill out this form, just give us a call! 1-800-458-3773.